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​​​​​​​ Privacy Policy

  • This Privacy Policy ("Policy") outlines how Expertcellent collects, uses, discloses, and protects personal information collected from users ("Users" or "you") of the website expertcellent.com ("Website") and clients who engage our business consulting services. By accessing or using the Website or engaging our services, you agree to the terms of this Policy.

  • 1. Information We Collect:

    Personal Information: When you engage our services or interact with the Website, we may collect personal information such as your name, email address, phone number, and billing information.


    Usage Information: We may collect non-personal information about how you use the Website, including your IP address, browser type, pages visited, and the duration of your visit.


    Client Data: When providing business consulting services, we may collect and process information provided by our clients, which may include business strategies, financial data, and other proprietary information.

  • 2. How We Use Your Information:

    We may use your personal information to provide and improve our services, communicate with you, process payments, and customize your experience on the Website.


    Client data collected during the provision of business consulting services may be used to deliver the agreed-upon services, conduct market research, and generate reports and recommendations.

  • 3. Information Sharing:

    We may share your personal information with third-party service providers who assist us in providing our services, such as payment processors and IT service providers.


    Client data will only be shared with third parties as necessary to deliver the agreed-upon services, and only with the client's explicit consent.

  • 4. Data Security:

    Expertcellent takes reasonable measures to protect the security and confidentiality of your personal information and client data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  • 5. Your Rights:

    You have the right to access, update, or delete your personal information by contacting us at hello@expertcellent.com. However, please note that we may retain certain information as required by law or for legitimate business purposes.

  • 6. Third-Party Links:

    The Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of those third parties before providing any personal information.

  • 7. Children's Privacy:

    The Website and our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us immediately.

  • 8. Changes to this Policy:

    Expertcellent reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Website. We encourage you to review this Policy periodically for updates.

  • 9. Contact Us:

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@expertcellent.com.

  • Last Updated: April, 13, 2024

F.A.Q

Frequently Asked Questions

EP Food allows customers to select their preferred language for the app and website, ensuring a personalized experience in their native language.

Yes, EP Food offers a guest login and checkout feature, enabling users to access the app or website, order food, and complete the payment process without signing in.

Customers can use social login options, such as Google or Facebook, to access their EP Food accounts for added convenience and seamless login experiences.

EP Food allows users to set up and label their current locations, such as home or workplace, which can be used as delivery addresses and to find nearby branches.

Users can easily select the nearest branches on the EP Food app or website after adding their current location.

EP Food provides an extensive list of food categories on its app and website, allowing customers to easily find their preferred food and variations.

Yes, customers on EP Food can use the search bar and apply filters such as food type, price, rating, and category to refine their search results.

EP Food features banners on its app or website, highlighting special deals, new items, and categories. Tapping on these banners redirects users to specific pages for more information.

EP Food's Quick Product View allows customers to quickly preview a food item, change quantity, include addons, and add items to their cart without leaving the main page.

EP Food allows customers to save their favorite food items for future purchases in the "My Favorite" section of the app.

EP Food offers multiple payment methods, including Cash on Delivery, Wallet, Online Payment, and Offline Payment, providing flexibility to customers.

Yes, customers on EP Food have the flexibility to schedule their food deliveries according to their convenience, choosing between same-day or next-day delivery options.

For restaurant owners, we implement a radius restriction, ensuring that we don't work with competitors of the same restaurant type within a 5 KM or 3-MILE radius to maximize the impact of our advertising efforts.

We strategically use Facebook ads to target the locations of your competitors, ensuring that your ads are seen by potential clients when they are near or inside competing businesses.

Customers are targeted while driving, walking near competitors' business locations, or even when they are inside a store shopping. This ensures a multi-channel approach to capture their attention.

We create compelling offer ads, such as buy one get one free, free products or services offers, discount offers and more, to motivate potential clients. The goal is to encourage them to visit your store and claim the offer on the same day they see the advertisement.

Once a client sees the offer, they can simply click on the "Get Directions" button in the ad that opens their map app on their phone, guiding them directly to your business location to claim the advertised offer.

Clients must show proof of the ad they saw on Facebook to the business owner, ensuring transparency and confirming their eligibility to claim the advertised offer.

We operate on an exclusive basis within a 5 KM or 3-MILE radius for businesses. This means that if you become our client, we won't work with competitors of the same type within that radius, ensuring focused advertising efforts for your business.

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